Privacy policy

Last updated: December 11, 2025

Pahadi Sher Naturals (operated on Shopify) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we share it. By using our Services, you agree to this policy.

1. Information We Collect

We collect information to process your orders and improve your shopping experience. This includes:

Category Examples
Contact & Identity Name, Email, Phone Number, Shipping/Billing Address.
Financial/Transaction Payment details (processed securely via Shopify/Payment Gateway), Order History, items purchased.
Device & Usage IP address, browser type, how you use our website (via cookies and tracking technologies).

2. How We Use Your Information

We use your data for the following essential purposes:

  • Order Fulfilment: Processing payments, shipping, managing returns, and setting up your account.

  • Marketing & Communication: Sending you promotional emails (you can opt-out anytime), customer service responses, and updates about your order.

  • Security & Fraud Prevention: Protecting your account and our Services from illegal or fraudulent activity.

  • Service Improvement: Analyzing usage data to improve our product offerings and website features.

3. How We Share Your Information

We only share your information with trusted partners necessary to run our business:

  • Shopify: Our e-commerce platform processes data to run our store. (Refer to the Shopify Privacy Policy for details).

  • Service Providers: Third parties who handle essential functions like payment processing, shipping/fulfillment, IT management, and marketing support.

  • Legal Compliance: When required by law (e.g., government requests, subpoenas).

4. Your Rights and Choices (Indian Consumers)

You have the following rights regarding your personal information:

  • Access: The right to request information we hold about you.

  • Correction: The right to request correction of inaccurate data.

  • Opt-Out: The right to unsubscribe from promotional emails at any time using the link in the email.

5. Contact Us

If you have questions about this policy or wish to exercise your rights, please contact us:

Contact Method Details
Email pahadisherpith@gmail.com
Address (Short) CHANDAK, Pithoragarh, Uttarakhand, 262501, INDIA